24-hour online service, feel free to reply to customers to help solve the problem. In the case of conventional non-customized products, samples will be provided as the case may be. Work closely with major logistics companies to ensure shipping time.
QDo you offer customization service and manufacture or provide OEM products that are not listed in your catalogues?
A.Sure, we are capable of manufacturing customized products suited to our client’s specific needs. Please kindly provide us with your sample or design drawings and detailed specifications so that we can work out the exact products as per your requirements.
QHow can I have a Proforma Invoice/Quotation?
A.You can have Proforma Invoice/Quotation by providing us the list of your requirements through phone call or email anytime. While asking for a quotation, it is essential to mention the quantity, destination port and the shipping mode. Without these information we may not be able to process your request.
QDo you offer customized (OEM) packaging and labeling of products, and artworks?
A.Of course, we offer customization service of packaging, labeling and artworks of products as per your requirements which can save cost for you at the origin. We have long-cooperative packaging and printing factories with very good relationships.
QDo you provide on-time delivery/shipping information?
A.We have long-cooperative air or sea forwarders with very good relationships so that we can ensure on-time delivery and up-to-date communication for the shipping information and status.
QCan I have your price list or catalogues?
A.Yes, of course. Please kindly provide us with your required products, details of quantities, specifications, packaging artworks and so on, so that we can make quotations for your accordingly.
QCan I visit your factory?
A.Yes, of course. Your visit will be warmly welcomed, and we shall be happy to assist you with arranging your travel and accommodation requirements.
Quack Lamp
