Frequently Asked Questions
Can you customize products according to customer requirements?
Yes, we offer OEM/ODM services. We have a professional R&D team; some of our customized items are top sellers both online and offline.
Do you have patents on your products?
Yes, we hold patents for our proprietary designs and technologies.
Do you provide a warranty for your products?
Yes, we offer a 1-year, 2-year, or 3-year warranty depending on the specific product category.
How do you handle defective products?
We print the production date on every product. If any quality issues arise during the warranty period, we will provide a replacement or a refund.
Can I get exclusive rights for a certain product?
Yes, we can customize products based on your requirements and sign an exclusive agreement based on annual purchase quantities.
Do you provide Dropshipping services?
Yes, for specific products, we can facilitate Dropshipping services. Please contact our sales team for detailed information.
Quack Lamp
