Are you a manufacturer or a trading company?
We are a professional industrial enterprise integrating manufacturing and trade. We own independent production bases and maintain long-term cooperation with multiple qualified manufacturers.
Can you customize products with our logo?
Absolutely. We offer professional OEM customization services. We can print or emboss your logo on products and packaging according to your design files and requirements.
What payment terms do you accept?
We mainly accept T/T (30% deposit in advance, 70% balance paid before shipment) and PayPal. Payment terms can be discussed for long-term partners.
Do you handle international logistics and warehouse delivery?
Yes, we have extensive experience in international logistics. We can arrange shipments to overseas warehouses, Amazon FBA, or directly to your end customers, including customs clearance procedures.
What is your policy for products that do not meet specifications?
If products have quality issues or do not meet agreed specifications, please contact us within 7 days of receipt. We will arrange for replacement, refund, or a mutually satisfactory solution.
What is the standard lead time for orders?
The standard lead time for most orders is approximately 5 working days, depending on the order volume and customization requirements.