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Please kindly let us know with any questions. All your concerns will be received our careful attention and prompt reply.
Frequently Asked Questions
Does your product include light sources?
No, light sources are not included. However, if you require them, we can provide them at an additional cost.
Can you provide OEM or ODM service?
Yes, we provide professional OEM and ODM services. Our excellent R&D team offers perfect quality and lighting solutions based on your ideas.
What if the MOQ is too large for my needs?
You can choose to purchase a sample. Prices and shipping costs for samples are generated automatically for your convenience.
When can I expect to receive a quotation?
We usually provide a quotation within 12 hours of receiving your inquiry. If your project is urgent, please highlight it so we can prioritize your request.
What are your standard payment terms?
We accept T/T payments. Typically, a 30% deposit is required after order confirmation, with the remaining 70% balance due against the copy of the bill of lading.
What delivery terms do you support?
We support various delivery terms including EXW, FOB, and DDP. You can select the most convenient and economical method for your requirements.