Q1. Do you accept retail orders?
Yes, we accept retail orders, except for products that require a new mold to be opened.
Q2. What is the standard lead time?
Sample orders typically take 7-14 days, while mass production requires approximately 30-40 days.
Q3. Is there a Minimum Order Quantity (MOQ)?
We offer a low MOQ, and mixed product orders are available to meet your needs.
Q4. How are the goods shipped and how long does it take?
Our usual shipping methods are by sea (approx. 20-30 days) or by air (approx. 7 days).
Q5. Can I print my logo on the product?
Yes, please inform us formally before production and confirm the design based on our samples.
Q6. What kind of packaging do you use?
Lamps are packed in 5-ply export cartons with strong paper board and foam for express safety. Wooden crates are available at additional cost.
Q7. Do you provide a product warranty?
Yes, we offer a 2-year warranty for our lamp products.