1. Do you offer OEM/ODM services for bulk orders or customization?
Yes, we offer professional OEM and ODM services. We can customize products based on your requirements, including logos, packaging, and other specs. Please contact us directly to discuss details.
2. Is the product certified for safety?
Yes, our products have passed relevant international safety certifications such as CE, FCC, and materials with RoHS, ensuring their safety and environmental compliance.
3. What quality control measures are in place during production?
Our production process includes Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Final Quality Control (FQC) to ensure every step meets stringent quality standards.
4. What is the lead time for production and shipping?
For standard orders, our lead time is typically 15-30 days. We work with reliable shipping partners (like DHL, FedEx, by sea/air) to ensure timely delivery worldwide. Exact timing depends on order quantity and destination.
5. What about warranty and after-sales service?
We offer a standard 12-month warranty. We also provide comprehensive after-sales support, including swift replacement for defective units and continuous technical assistance. Our goal is to build long-term, reliable partnerships.
6. What is the standard configuration of this screen light bar?
The standard configuration features touch controls, three-level color temperature adjustment ranging from 2900K to 6000K, and asymmetric projection to protect your eyes from display reflection glare.