Q1
Can you offer a discount on products?
We strictly use high-quality, durable materials and never compromise with inferior components. While maintaining competitive pricing, we prioritize product durability and guaranteed after-sales support.
Q2
Are you a direct factory manufacturer?
Yes, we operate our own 2000 square meter factory. This allows us to fully support your customization needs, offer no customization fees for minimum order quantities, and maintain ready stock to prevent delivery delays.
Q3
What is the minimum order quantity (MOQ) for custom logos?
We support a minimum order quantity (MOQ) of 500 units for free custom logos printed directly on products, and an MOQ of 300 units for free custom logos printed on the packaging boxes.
Q4
What certifications do your LED desk lamps hold?
All our manufactured lighting products have successfully passed safety and environmental standards, obtaining CE, RoHS, and FCC certifications.
Q5
What is your policy regarding product quality issues?
We guarantee after-sales service. If there are any legitimate manufacturing or material quality issues inherent to the product itself, we fully support refunds.
Q6
Can we customize the battery capacity of the lamps?
Yes. While our standard specification is 800mAh, we support customization for larger battery capacities based on your specific requirements.
Quack Lamp
