FAQ
QAre you a Manufacturer or Trading company?
We are a manufacturer established in 2005. Our sourcing brand and service platform is designed to support various customer demands.
QWhat type of Packaging do you offer?
We offer branded packaging in various materials and formats, such as color boxes, brown boxes, and OPP bags, depending on the product. All packaging is designed with a consistent and professional brand image.
QWhat extra services do we get by purchasing your products?
Yes! We support our partners with flexible low MOQ options, free ready-to-use marketing materials, sourcing support, product development assistance, and reliable daily service. Please feel free to reach out if you need any support.
QHow do you ensure the quality and certification compliance?
We operate a comprehensive quality control system with 85+ QA/QC specialists overseeing production to shipment. Major mandatory certifications and global compliance requirements are supported.
QWhat is the standard lead-time for samples and bulk orders?
Sample lead time is typically 7-10 days. For bulk orders, in-stock products can be shipped immediately. If products are not in stock, it usually takes 35-40 days.
QWhat is the product warranty?
Warranty coverage ranges from 1 to 3 years, depending on the product. We have 100+ specialists handling daily feedback and after-sales support to ensure timely and seamless service.
Quack Lamp
